G2 Vendor Directory

Alchemer Reputation Management vs. JustReview

A side-by-side comparison based on G2 review data.

MetricAlchemer Reputation Management

by Alchemer

JustReview

by JustReview

Overall rating4.54.9
Review count12015
Ease of use9.010.0
Ease of setup8.710.0
Quality of support9.29.5
Meets requirements9.09.6
NPS67.7966192.857143
Small Business28.3%85.7%
Mid-Market39.2%7.1%
Enterprise32.5%7.1%
Total page views71760
Total LLM citations1,89845

Alchemer Reputation Management

Alchemer Reputation Management (formerly Chatmeter) is a multi-location reputation and customer experience platform that helps enterprise and multi-site brands manage reviews, analyze customer sentiment, and drive location-level improvements at scale. Built specifically for organizations operating across dozens, hundreds, or thousands of locations, it goes beyond basic review monitoring to connect feedback directly to operational action. What is Alchemer Reputation Management used for?

Pros

  • Review Management
  • Customer Support
  • Customer Service
  • Ease of Use
  • Centralized Management
  • Helpfulness

JustReview

JustReview is a tool for collecting reviews of your brand on the Internet. You can then easily embed them on your website (using customized widgets) to build social proof of equity. The tool is perfect for service companies (embed reviews from Facebook & Google) and eCommerce (embed reviews from Amazon, eBay, Etsy, Allegro). For your convenience it also supports TripAdvisor, Yelp, Trusted Shops, TrustPilot, Reviews.io and more! --> Try it free at www.justreview.co <--

Pros