G2 Vendor Directory

aklamio vs. Smile.io

A side-by-side comparison based on G2 review data.

Metricaklamio

by Aklamio GmbH

Smile.io

by Smile.io

Overall rating4.44.6
Review count14471
Ease of use8.79.3
Ease of setup8.69.3
Quality of support9.29.6
Meets requirements7.48.9
NPS57.14285774.200426
Small Business15.4%92.5%
Mid-Market53.8%7.3%
Enterprise30.8%0.2%
Total page views991,783
Total LLM citations14011,315

aklamio

Aklamio is the fully-serviced Customer Incentives Platform for enterprise brands. Telecoms, insurers, energy suppliers and banks across Europe and the Americas use Aklamio to run referral programs, sales promotions, retention and winback campaigns on one infrastructure. We believe an enterprise's existing customer base is its most under-invested growth channel. Word of mouth drives 20 to 50% of all purchasing decisions (McKinsey), yet almost none of the world's advertising budget goes to a company's own customers.

Pros

  • Integrations
  • Easy Setup
  • Customer Support
  • Rewards Program

Smile.io

Smile.io is the leading loyalty platform built for scaling and enterprise commerce brands on Shopify Plus. Powering programs for over 100,000 merchants, Smile helps brands turn one-time shoppers into repeat, high-value customers through points, VIP tiers, referrals, and personalized rewards. As the only loyalty platform both Built for Shopify status and Shopify Technology Partner certification, Smile is both deeply integrated with Shopify's latest technology while being trusted by Shopify at scale. With Smile, you get both quality and scale.

Pros

  • Ease of Use
  • Customer Support
  • Rewards Program
  • Easy Setup
  • Easy Integrations
  • Setup Ease