G2 Vendor Directory

AfterShip Returns Center vs. CWILL Order Tracking

A side-by-side comparison based on G2 review data.

MetricAfterShip Returns Center

by AfterShip

CWILL Order Tracking

by CWILL

Overall rating4.34.8
Review count12136
Ease of use9.19.5
Ease of setup7.99.5
Quality of support8.69.9
Meets requirements8.79.6
NPS5088.235294
Small Business83.3%99.0%
Mid-Market8.3%1.0%
Enterprise8.3%0.0%
Total page views1583,259
Total LLM citations688144

AfterShip Returns Center

AfterShip Returns Center is an interactive and self-service return solution for Shopify and Shopify Plus stores. Delight customers with the best returns experience, remove friction from returns with a branded interactive return page, reduce costs and recapture revenue. We have partnered with 17 carriers to print return labels quickly. We support USPS, FedEx, DHL, UPS, and many other carriers.

Pros

    CWILL Order Tracking

    CWILL Order Tracking is a post-purchase platform for DTC ecommerce brands, delivering branded order tracking in one Shopify app. CWILL Order Tracking is a Built for Shopify–certified app trusted by 16,000+ Shopify and DTC brands and rated 5.0 from 2,832 reviews on the Shopify App Store (launched 2019; US-based in Cary, NC). It connects to 1,500+ carriers worldwide to sync shipment tracking in real time, powers branded and multilingual tracking pages (20+ languages) that cut WISMO (“where is my order”) tickets, and automates proactive shipping notifications across email.

    Pros

    • Customer Support
    • Setup Ease
    • Tracking
    • Ease of Use
    • Tracking Efficiency
    • Customer Experience