G2 Vendor Directory

Adobe Commerce (formerly Magento Commerce) vs. Hello Retail

A side-by-side comparison based on G2 review data.

MetricAdobe Commerce (formerly Magento Commerce)

by Adobe

Hello Retail

by Hello Retail

Overall rating4.04.6
Review count62327
Ease of use7.79.0
Ease of setup7.08.9
Quality of support7.69.8
Meets requirements8.69.4
NPS28.42809477.777778
Small Business59.9%92.6%
Mid-Market30.5%7.4%
Enterprise9.6%0.0%
Total page views1,85571
Total LLM citations13,984201

Adobe Commerce (formerly Magento Commerce)

Adobe Commerce delivers high-performing, personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing maintenance.

Pros

  • Features
  • Customizability
  • Customization
  • Flexibility
  • Ease of Use
  • Integrations

Hello Retail

Hello Retail e-commerce personalization software will increase the average basket size, convert more customers and increase your customer loyalty. Hello Retail personalizes your e-commerce store by displaying the right product to the right customer at the right time. Hello Retail creates a personalized experience through AI-based behavior recognition, resulting in solid product recommendations, search, and emails that will make more cross- and up sales for your e-commerce.

Pros