G2 Vendor Directory

Ada vs. Lokalise

A side-by-side comparison based on G2 review data.

MetricAda

by ADA SUPPORT, INC.

Lokalise

by Lokalise, Inc.

Overall rating4.64.7
Review count174765
Ease of use9.19.1
Ease of setup8.88.9
Quality of support9.59.6
Meets requirements8.99.1
NPS73.83720981.73456
Small Business20.5%40.1%
Mid-Market63.2%45.9%
Enterprise16.4%14.0%
Total page views2,2471,167
Total LLM citations23,81920,739

Ada

Ada is the Agentic Customer Experience (ACX) company that helps organizations build, manage, optimize, and scale AI agents for customer service, with more than 550 AI agents deployed globally. Ada's core differentiator is the ACX Operating Model: the only approach in the category that pairs an enterprise AI platform with structured methodology and expert guidance. The logic behind it is direct: the best customer experiences come from businesses that own and operate their AI agents, not ones that depend on vendors to run them.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Customer Support
  • Easy Setup
  • Efficiency

Lokalise

Lokalise is your strategic localization partner for delivering high quality native-sounding digital experiences — for your global users — intuitively and accurately. Trusted by over 3,000 companies worldwide, Lokalise helps product, engineering, design, marketing, and content teams work smarter, not harder, across every stage of localization. With 60+ out-of-the-box integrations, including GitHub, Figma, Jira, Contentful, Adobe, and multiple leading CMS, Lokalise fits seamlessly into your existing workflows.

Pros

  • Ease of Use
  • Customer Support
  • Integrations
  • Helpful
  • Translation Services
  • Features