G2 Vendor Directory

ActiveDEMAND vs. 800.com

A side-by-side comparison based on G2 review data.

MetricActiveDEMAND

by JumpDEMAND

800.com

by 800.com

Overall rating4.44.7
Review count681,079
Ease of use7.89.5
Ease of setup8.09.4
Quality of support9.49.4
Meets requirements8.79.5
NPS64.17910480.223881
Small Business80.9%86.1%
Mid-Market13.2%12.9%
Enterprise5.9%1.0%
Total page views1013,754
Total LLM citations1844,529

ActiveDEMAND

You're there for families. We're here for you. ActiveDEMAND is the Customer Acquisition and Engagement Platform for Senior Living. Built for multi-community operators and the agencies that serve them, it brings marketing and sales automation into one system, so your teams can answer every inquiry, follow up until move-in, and grow occupancy faster. Every inquiry answered, every move-in tracked. ActiveDEMAND tracks every interaction along the buyer's journey, including the caregivers and family members who influence the decision, and shows you the touchpoints that lead to move-ins.

Pros

  • Analytics
  • Easy Implementation
  • Customer Support
  • Marketing Automation
  • Customizability
  • Customization

800.com

Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly.

Pros

  • Ease of Use
  • Easy Setup
  • Customer Support
  • Number Management
  • Positive Experience
  • Reliability