G2 Vendor Directory

Mortar vs. Mekari Qontak

A side-by-side comparison based on G2 review data.

MetricMortar

by Accumula

Mekari Qontak

by Mekari

Overall rating4.84.7
Review count1042
Ease of use9.69.5
Ease of setup9.59.7
Quality of support9.89.4
Meets requirements9.89.4
NPS10090.243902
Small Business77.8%47.6%
Mid-Market22.2%45.2%
Enterprise0.0%7.1%
Total page views682,523
Total LLM citations1042,715

Mortar

Mortar is the most complete POS-Shopify integration for brick-and-mortar retailers. It connects Lightspeed R-Series, Lightspeed X-Series (Vend), and Heartland Retail to Shopify, keeping inventory, orders, products, and customer records in sync in real time across your physical stores and your online store. Mortar is built by Accumula, a company that has been building retail integrations since 2013.

Pros

    Mekari Qontak

    Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology.

    Pros

    • Ease of Use
    • User Interface
    • Integration
    • Intuitive
    • Customer Support
    • User-Friendly