G2 Vendor Directory

Accruent Famis 360 vs. ServiceChannel

A side-by-side comparison based on G2 review data.

MetricAccruent Famis 360

by Accruent

ServiceChannel

by ServiceChannel

Overall rating3.84.2
Review count12169
Ease of use6.58.4
Ease of setup6.48.7
Quality of support7.68.4
Meets requirements8.98.5
NPS047.878788
Small Business0.0%41.3%
Mid-Market58.3%15.6%
Enterprise41.7%43.1%
Total page views2611,000
Total LLM citations1256,581

Accruent Famis 360

FAMIS 360 is a complete facilities lifecycle management/CMMS system. Like all CMMS systems, it can help users with space planning, utilities management, energy management, maintenance management, asset tracking, and compliance. That said, FAMIS 360 is purpose-built for higher education, CRE, and the public sector, and it has key functionalities – like key control and complete facilities lifecycle management – that make it an excellent tool for this space.

Pros

  • Maintenance Efficiency
  • Ease of Use
  • Customizability
  • Reporting
  • Solution Comprehensive

ServiceChannel

ServiceChannel is the #1 facilities management system, helping you deliver an outstanding customer experience at every location. Over 600 leading global brands use ServiceChannel daily to conduct business with 70,000+ contractors at 330,000+ locations in 66 countries. Our service provider marketplace helps you source top providers in every market based on proven performance while optimizing for the metrics you care most about, such as speed and cost. By automating the work order process with Managed Services, you can keep your locations in top-notch shape and keep your customers happy.

Pros

  • Ease of Use
  • Efficiency
  • Work Orders
  • Positive Experience
  • Setup Ease
  • Easy Setup