G2 Vendor Directory

SurveyLab vs. Userpilot

A side-by-side comparison based on G2 review data.

MetricSurveyLab

by 7 Points

Userpilot

by Userpilot

Overall rating4.54.6
Review count1471,020
Ease of use9.38.8
Ease of setup9.28.8
Quality of support9.39.5
Meets requirements9.29.0
NPS6075.834971
Small Business57.2%39.9%
Mid-Market28.3%55.2%
Enterprise14.5%4.8%
Total page views5654,575
Total LLM citations44215,364

SurveyLab

SurveyLab is a professional survey tool. It has all the required features for conducting great quality research and even more. That's why it is so flexible and is being used by many companies and individuals for different purposes: Customer Experience, NPS, Market Research, HR, 360 Feedback, UX, website intercept, knowledge tests, and more. Surveys may be created in any language, including right-to-left written languages. Our distinguishing feature is providing dedicated customer support and on-demand development for our clients. Our system provides integrations with other tools.

Pros

  • Ease of Use
  • Easy Setup
  • Features
  • Simple
  • Helpful
  • Efficiency

Userpilot

Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption. Userpilot allows teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, collect feedback in-app , all code-free. It also provides you with powerful product analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions.

Pros

  • Ease of Use
  • Intuitive
  • Easy Setup
  • Customer Support
  • Helpful
  • Analytics