SurveyLab vs. SurveyMonkey
A side-by-side comparison based on G2 review data.
| Metric | SurveyLab | SurveyMonkey |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 147 | 24,043 |
| Ease of use | 9.3 | 9.3 |
| Ease of setup | 9.2 | 9.1 |
| Quality of support | 9.3 | 8.8 |
| Meets requirements | 9.2 | 9.1 |
| NPS | 60 | 58.566124 |
| Small Business | 57.2% | 36.8% |
| Mid-Market | 28.3% | 34.3% |
| Enterprise | 14.5% | 28.9% |
| Total page views | 565 | 8,375 |
| Total LLM citations | 442 | 20,551 |
SurveyLab
SurveyLab is a professional survey tool. It has all the required features for conducting great quality research and even more. That's why it is so flexible and is being used by many companies and individuals for different purposes: Customer Experience, NPS, Market Research, HR, 360 Feedback, UX, website intercept, knowledge tests, and more. Surveys may be created in any language, including right-to-left written languages. Our distinguishing feature is providing dedicated customer support and on-demand development for our clients. Our system provides integrations with other tools.
- Ease of Use
- Easy Setup
- Features
- Simple
- Helpful
- Efficiency
SurveyMonkey
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.
- Ease of Use
- Ease of Creation
- Intuitive
- Simple
- Helpful
- Easy Setup