G2 Vendor Directory

SurveyLab vs. Paperform

A side-by-side comparison based on G2 review data.

MetricSurveyLab

by 7 Points

Paperform

by Paperform

Overall rating4.54.8
Review count14787
Ease of use9.39.4
Ease of setup9.29.3
Quality of support9.39.6
Meets requirements9.29.4
NPS6083.908046
Small Business57.2%87.8%
Mid-Market28.3%7.3%
Enterprise14.5%4.9%
Total page views565816
Total LLM citations4425,913

SurveyLab

SurveyLab is a professional survey tool. It has all the required features for conducting great quality research and even more. That's why it is so flexible and is being used by many companies and individuals for different purposes: Customer Experience, NPS, Market Research, HR, 360 Feedback, UX, website intercept, knowledge tests, and more. Surveys may be created in any language, including right-to-left written languages. Our distinguishing feature is providing dedicated customer support and on-demand development for our clients. Our system provides integrations with other tools.

Pros

  • Ease of Use
  • Easy Setup
  • Features
  • Simple
  • Helpful
  • Efficiency

Paperform

Paperform is a modern online form builder designed for small and growing businesses that want their forms to run the business, not just collect data. Start on a generous free plan and use a familiar doc‑style editor to build anything from simple contact forms to full landing‑page‑style experiences—no code, no designer and no clunky drag‑and‑drop required. Where some tools optimize for “quick and basic” and others focus on sheer feature breadth, Paperform is optimized for SMB workflows.

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • Helpful
  • Integrations
  • Flexibility