G2 Vendor Directory

SurveyLab vs. Okendo

A side-by-side comparison based on G2 review data.

MetricSurveyLab

by 7 Points

Okendo

by Okendo

Overall rating4.54.7
Review count147502
Ease of use9.39.2
Ease of setup9.29.2
Quality of support9.39.5
Meets requirements9.29.1
NPS6079.358717
Small Business57.2%77.8%
Mid-Market28.3%21.8%
Enterprise14.5%0.4%
Total page views5653,844
Total LLM citations44213,960

SurveyLab

SurveyLab is a professional survey tool. It has all the required features for conducting great quality research and even more. That's why it is so flexible and is being used by many companies and individuals for different purposes: Customer Experience, NPS, Market Research, HR, 360 Feedback, UX, website intercept, knowledge tests, and more. Surveys may be created in any language, including right-to-left written languages. Our distinguishing feature is providing dedicated customer support and on-demand development for our clients. Our system provides integrations with other tools.

Pros

  • Ease of Use
  • Easy Setup
  • Features
  • Simple
  • Helpful
  • Efficiency

Okendo

Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize interactions, helping brands turn shoppers into Superfans. Okendo’s products work together to build trust, increase retention, and capture valuable insights. With unified profiles, AI-powered tools and insights, customizable programs, and deep integrations across the eCommerce stack, Okendo provides brands with the tools to build stronger communities and drive long-term growth.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Features
  • Easy Setup
  • Review Management