G2 Vendor Directory

SurveyLab vs. Matter

A side-by-side comparison based on G2 review data.

MetricSurveyLab

by 7 Points

Matter

by Matter

Overall rating4.54.7
Review count1471,190
Ease of use9.39.5
Ease of setup9.29.5
Quality of support9.39.5
Meets requirements9.29.4
NPS6077.085088
Small Business57.2%49.3%
Mid-Market28.3%36.8%
Enterprise14.5%14.0%
Total page views565658
Total LLM citations4424,861

SurveyLab

SurveyLab is a professional survey tool. It has all the required features for conducting great quality research and even more. That's why it is so flexible and is being used by many companies and individuals for different purposes: Customer Experience, NPS, Market Research, HR, 360 Feedback, UX, website intercept, knowledge tests, and more. Surveys may be created in any language, including right-to-left written languages. Our distinguishing feature is providing dedicated customer support and on-demand development for our clients. Our system provides integrations with other tools.

Pros

  • Ease of Use
  • Easy Setup
  • Features
  • Simple
  • Helpful
  • Efficiency

Matter

Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! šŸ’œ Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, Jiffy Lube, Siemens, Carrier, True Classic, Microsoft, Sotheby's, and many more! āœ… Free 14-Day Trial: Full access to all features, no credit card required āœ… 2-Minute Setup: Start building culture instantly āœ… Free Forever Plan: Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams, all where work happens.

Pros

  • Recognition
  • Appreciation
  • Peer Recognition
  • Employee Recognition
  • Helpful
  • Ease of Use