SurveyLab vs. Centiment
A side-by-side comparison based on G2 review data.
| Metric | SurveyLab | Centiment |
|---|---|---|
| Overall rating | 4.5 | 4.9 |
| Review count | 147 | 134 |
| Ease of use | 9.3 | 9.6 |
| Ease of setup | 9.2 | 9.5 |
| Quality of support | 9.3 | 9.9 |
| Meets requirements | 9.2 | 9.8 |
| NPS | 60 | 99.24812 |
| Small Business | 57.2% | 53.9% |
| Mid-Market | 28.3% | 30.5% |
| Enterprise | 14.5% | 15.6% |
| Total page views | 565 | 1,104 |
| Total LLM citations | 442 | 2,159 |
SurveyLab
SurveyLab is a professional survey tool. It has all the required features for conducting great quality research and even more. That's why it is so flexible and is being used by many companies and individuals for different purposes: Customer Experience, NPS, Market Research, HR, 360 Feedback, UX, website intercept, knowledge tests, and more. Surveys may be created in any language, including right-to-left written languages. Our distinguishing feature is providing dedicated customer support and on-demand development for our clients. Our system provides integrations with other tools.
- Ease of Use
- Easy Setup
- Features
- Simple
- Helpful
- Efficiency
Centiment
Centiment is a market research platform that helps teams design surveys, collect data, and turn results into analysis-ready findings. It brings key steps of the research workflow into one place so teams can move from a research question to an interpretable output with consistent structure and methodology. Centiment is used by product, marketing, and research teams to support decisions such as validating product direction, testing concepts, refining positioning, and measuring customer experience.
- Helpful
- Customer Support
- Ease of Use
- Setup Ease
- Quick Setup
- Intuitive