G2 Vendor Directory

Apex Loyalty vs. Duel

A side-by-side comparison based on G2 review data.

MetricApex Loyalty

by 360DRC Marketing Technologies Inc.

Duel

by Duel

Overall rating4.64.4
Review count1222
Ease of use9.28.1
Ease of setup8.88.4
Quality of support9.49.8
Meets requirements9.08.2
NPS66.66666754.545455
Small Business8.3%22.7%
Mid-Market25.0%68.2%
Enterprise66.7%9.1%
Total page views38238
Total LLM citations171,075

Apex Loyalty

Apex Loyalty is an award winning, api-driven loyalty platform to implement next generation end-to-end customer journeys both on channel (B2B) & consumer (B2C) side of your business. Trusted by companies around the globe (PepsiCo, BAT, Bridgestone, Royal Canin, SAB Miller and many more), Apex Loyalty offers an enterprise-ready yet fully customisable solution to deliver the correct loyalty mechanics for the success.

Pros

    Duel

    Brands winning today aren’t running better ad campaigns. They’re building better relationships - with the customers, employees, creators, and fans who drive discovery, conversion, and trust. Duel is the platform that manages those relationships at scale. Duel turns a brand’s people into its growth engine. With our proprietary Advocate Intelligence Graph that understands every individual, and a comprehensive engagement and reward layer, Duel helps brands transform any act of advocacy into measurable, attributable growth. You don’t need multiple tools.

    Pros

    • Personalization
    • Customer Support
    • Engagement
    • Customer Engagement
    • Ease of Use
    • Variety