G2 Vendor Directory

360 View CRM vs. Total Expert

A side-by-side comparison based on G2 review data.

Metric360 View CRM

by Abrigo

Total Expert

by Total Expert

Overall rating4.44.5
Review count12168
Ease of use8.38.5
Ease of setup4.38.1
Quality of support8.88.8
Meets requirements8.88.6
NPS58.33333364.670659
Small Business25.0%9.6%
Mid-Market58.3%71.1%
Enterprise16.7%19.3%
Total page views86743
Total LLM citations2773,717

360 View CRM

Abrigo's Banking CRM Platform is powered by the 360 View CRM suite, combining CRM, marketing automation, customer analytics, profitability measurement, and goals and incentives management into one unified solution purpose-built for community banks and credit unions.

Pros

    Total Expert

    Total Expert is the purpose-built customer engagement platform trusted by more than 200 financial services organizations. Total Expert unifies data, marketing, sales, and compliance solutions to deliver the perfect customer journey across every financial milestone—in any market. Total Expert turns customer insights into actions that increase loyalty and drive growth for modern banks, lenders, credit unions, and insurance companies.

    Pros

    • Ease of Use
    • Integrations
    • Customer Support
    • Helpful
    • Easy Setup
    • Seamless Integration