G2 Vendor Directory

360HMS vs. Visual Matrix PMS

A side-by-side comparison based on G2 review data.

Metric360HMS

by 360 Mango Solutions

Visual Matrix PMS

by Image Technology Systems

Overall rating4.24.6
Review count5910
Ease of use8.89.5
Ease of setup9.37.1
Quality of support8.69.3
Meets requirements8.98.6
NPS43.10344870
Small Business61.0%80.0%
Mid-Market23.7%10.0%
Enterprise15.3%10.0%
Total page views8147
Total LLM citations6642

360HMS

Complete end-to-end hotel solution 360HMS covers 20+ integrated modules including front office, restaurant POS, housekeeping, accounts, booking engine, and CRM—so you don’t need multiple separate systems. Proven in real hotels across regions The system is designed and deployed for SME hotels, lodges, guest houses, and restaurants in India and Africa, with workflows built from real hospitality operations and on-ground experience.

Pros

    Visual Matrix PMS

    More than 3,000 properties in 30+ countries worldwide choose the Visual Matrix hospitality operating system to optimize hotel operations and serve guests from reservation to return stay. Our system includes a game-changing PMS and an independent mobile operating platform (MOP) for use with Visual Matrix and most other PMS systems. Our PMS offers powerful features and key integrations that are easy to use, like revenue management with automated rate/discount tiering, a fully integrated channel manager, and a mobile app for tracking performance on the go.

    Pros