G2 Vendor Directory

360HMS vs. Hotello

A side-by-side comparison based on G2 review data.

Metric360HMS

by 360 Mango Solutions

Hotello

by Mews

Overall rating4.24.2
Review count5917
Ease of use8.89.2
Ease of setup9.39.2
Quality of support8.68.8
Meets requirements8.98.4
NPS43.10344843.75
Small Business61.0%47.1%
Mid-Market23.7%52.9%
Enterprise15.3%0.0%
Total page views8137
Total LLM citations6630

360HMS

Complete end-to-end hotel solution 360HMS covers 20+ integrated modules including front office, restaurant POS, housekeeping, accounts, booking engine, and CRM—so you don’t need multiple separate systems. Proven in real hotels across regions The system is designed and deployed for SME hotels, lodges, guest houses, and restaurants in India and Africa, with workflows built from real hospitality operations and on-ground experience.

Pros

    Hotello

    Hotello is a cloud-based PMS and its customer service represents a strong value. The elegance in its design and the performance offered make it possible to create an adequate technological hub so that different types of properties can offer an exceptional experience to their guests. Our solutions are developed with reliability and adaptability according to hoteliers' needs based on observations and collaboration, in order to respond to the latest hospitality industry trends.

    Pros