G2 Vendor Directory

360HMS vs. ALICE

A side-by-side comparison based on G2 review data.

Metric360HMS

by 360 Mango Solutions

ALICE

by ALICE

Overall rating4.24.0
Review count5910
Ease of use8.88.2
Ease of setup9.310.0
Quality of support8.68.6
Meets requirements8.98.4
NPS43.10344840
Small Business61.0%40.0%
Mid-Market23.7%20.0%
Enterprise15.3%40.0%
Total page views81119
Total LLM citations66380

360HMS

Complete end-to-end hotel solution 360HMS covers 20+ integrated modules including front office, restaurant POS, housekeeping, accounts, booking engine, and CRM—so you don’t need multiple separate systems. Proven in real hotels across regions The system is designed and deployed for SME hotels, lodges, guest houses, and restaurants in India and Africa, with workflows built from real hospitality operations and on-ground experience.

Pros

    ALICE

    Get the job done with ALICE, the all-in-one solution that enables hotel staff to do the most impactful work without all the guesses. Task management, real-time communication and operational analytics reduce the complexity and chaos of hotel operations providing the transparency and flexibility needed to run efficiently.

    Pros