G2 Vendor Directory

2ask vs. Textline

A side-by-side comparison based on G2 review data.

Metric2ask

by orbiz

Textline

by Textline

Overall rating4.24.7
Review count29390
Ease of use8.69.4
Ease of setup8.49.3
Quality of support9.09.5
Meets requirements8.69.3
NPS46.42857178.294574
Small Business51.7%69.0%
Mid-Market27.6%27.1%
Enterprise20.7%3.9%
Total page views124820
Total LLM citations404,201

2ask

2ask is a comprehensive online survey tool designed to facilitate the creation, distribution, and analysis of surveys for various purposes, including market research, customer feedback, and academic studies. Its user-friendly interface allows users to design customized questionnaires without any programming knowledge, supporting a wide range of question types such as multiple-choice, open-ended, and rating scales. The platform ensures flexibility in data collection and is optimized for mobile devices, enabling participants to respond seamlessly across desktops, tablets, and smartphones.

Pros

  • Helpful
  • Ease of Use
  • Feedback Management
  • Ease of Creation
  • Intuitive

Textline

Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients, or employees using Textline to build better relationships, deliver top-notch customer service, or close more deals. With features like a shared SMS inbox, two-way texting, HIPAA-compliant SMS, live web chat, automations, and more, Textline helps thousands of companies, including 1-800-GOT-JUNK?, Tuft & Needle, and Lyft, improve and streamline business conversations.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Communication
  • Features
  • Text Messaging