G2 Vendor Directory

2ask vs. Birdeye

A side-by-side comparison based on G2 review data.

Metric2ask

by orbiz

Birdeye

by Birdeye

Overall rating4.24.7
Review count294,288
Ease of use8.69.4
Ease of setup8.49.2
Quality of support9.09.5
Meets requirements8.69.4
NPS46.42857184.183919
Small Business51.7%46.5%
Mid-Market27.6%34.1%
Enterprise20.7%19.4%
Total page views12419,539
Total LLM citations40127,824

2ask

2ask is a comprehensive online survey tool designed to facilitate the creation, distribution, and analysis of surveys for various purposes, including market research, customer feedback, and academic studies. Its user-friendly interface allows users to design customized questionnaires without any programming knowledge, supporting a wide range of question types such as multiple-choice, open-ended, and rating scales. The platform ensures flexibility in data collection and is optimized for mobile devices, enabling participants to respond seamlessly across desktops, tablets, and smartphones.

Pros

  • Helpful
  • Ease of Use
  • Feedback Management
  • Ease of Creation
  • Intuitive

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

Pros

  • Ease of Use
  • Helpful
  • Review Management
  • Customer Support
  • Features
  • Reviews