G2 Vendor Directory

2ask vs. AskNicely

A side-by-side comparison based on G2 review data.

Metric2ask

by orbiz

AskNicely

by AskNicely

Overall rating4.24.7
Review count291,051
Ease of use8.69.5
Ease of setup8.49.3
Quality of support9.09.5
Meets requirements8.69.4
NPS46.42857188.058252
Small Business51.7%43.2%
Mid-Market27.6%48.0%
Enterprise20.7%8.7%
Total page views124714
Total LLM citations403,950

2ask

2ask is a comprehensive online survey tool designed to facilitate the creation, distribution, and analysis of surveys for various purposes, including market research, customer feedback, and academic studies. Its user-friendly interface allows users to design customized questionnaires without any programming knowledge, supporting a wide range of question types such as multiple-choice, open-ended, and rating scales. The platform ensures flexibility in data collection and is optimized for mobile devices, enabling participants to respond seamlessly across desktops, tablets, and smartphones.

Pros

  • Helpful
  • Ease of Use
  • Feedback Management
  • Ease of Creation
  • Intuitive

AskNicely

AskNicely is the recognized leader in customer experience management and has the only desktop-to-mobile platform for people-powered businesses. We bring feedback, insights, coaching and brand-aligned service standards into the pocket of your frontline team who are now equipped to improve the service experience customers receive every day.

Pros

  • Ease of Use
  • Customer Support
  • Customer Feedback
  • Helpful
  • Easy Setup
  • Intuitive