G2 Vendor Directory

SaaS Management Platforms (SMP)

27

Products

4,184

Total reviews

4.6

Avg. rating

Freshservice by Freshworks leads the SaaS Management Platforms (SMP) category with a 4.6 rating from 1,366 reviews. Josys has the strongest momentum in the category, up +60.0% quarter-over-quarter.

LLM citations

Monthly citations by AI answer engines for the top products in SaaS Management Platforms (SMP).

LLM citations · SaaS Management Platforms (SMP)

Source: G2 review data

Key stats

Freshservice

Josys

Mid-Market

Category trends

How the SaaS Management Platforms (SMP) market is moving, from G2 review and Grid data.

Which products are most adopted?
1
Freshservice759 2
BetterCloud353 3
Torii299 4
Zluri142 5
Cledara119
Which products are reviewers switching to?
1
Torii12 2
Zluri11 3
Productiv9 4
Lumos4 5
1Password SaaS Manager4
Which products do enterprises choose?
1
Freshservice154 2
BetterCloud117 3
Torii55 4
Flexera One38 5
Productiv36
Which products do mid-market buyers choose?
1
Freshservice474 2
Torii230 3
BetterCloud205 4
Zluri96 5
Josys79
Which products do small businesses choose?
1
Freshservice127 2
Cledara50 3
BetterCloud30 4
Josys26 5
Substly23

Fastest growing

Ranked by G2 Momentum score.

1

Josys

by Josys Inc. · 131 reviews

4.3
2

Flexera One

by Flexera · 196 reviews

4.3
3

SailPoint

by SailPoint · 264 reviews

4.6

All products

Ranked by G2 Grid position.

1

Freshservice

by Freshworks · 1,366 reviews

4.6
2

Flexera One

by Flexera · 196 reviews

4.3
3

Torii

by Torii Labs LTD. · 325 reviews

4.5
4

Josys

by Josys Inc. · 131 reviews

4.3
5

BetterCloud

by CORESTACK · 486 reviews

4.4

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